This policy explains how Posh Wash Pressure Cleaning (ABN 96 285 876 305) handles personal information collected through this website and in the course of providing our cleaning services in Brisbane. We handle personal information in line with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
You can browse this website without telling us who you are. We only collect personal information when you choose to give it to us — for example when you request a quote, make a booking, or contact us by phone or email.
The information we collect is what we need to quote for and carry out the work: your name, phone number, email address, and the address of the property to be cleaned. If you pay by card, payment details are handled by our payment provider and are not stored by us.
Our website also records ordinary technical information about visits — browser type and version, operating system, pages viewed, the time of the visit, and the website you arrived from. This is used to understand how the site is being used. It does not identify you personally.
We use your information to prepare quotes, schedule and carry out work, invoice you, and stay in touch about the job. We may contact you afterwards about the service you received or about seasonal maintenance, and you can ask us to stop at any time.
We do not sell your personal information, and we do not share it for anyone else’s marketing.
We use third-party services to run the business — a job management and booking system, accounting software, and website hosting and analytics providers. These providers only receive the information they need to perform their function, and they are required to keep it confidential.
We may also disclose personal information where we are required or authorised to do so by law.
We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access. Where we no longer need information and are not required to keep it, we take reasonable steps to destroy or de-identify it.
You can ask us what personal information we hold about you, and ask us to correct it if it is wrong. Contact us using the details below. We may ask you to put the request in writing so we can confirm who you are, and there are limited circumstances in which the law allows us to refuse access — if that happens, we will tell you why.
This website uses cookies and analytics tools to measure how the site is used. Most browsers let you refuse or delete cookies through their settings. Turning cookies off may affect how parts of the site work.
We may update this policy from time to time. The current version is always the one published on this page, and the date at the top shows when it last changed.
If you have a question about this policy, or a concern about how your personal information has been handled, please get in touch:
If you are not satisfied with how we have handled your concern, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
